Here is a list of the most common questions and answers. You are also welcome to send us an email!
How will my roof tent get to me?
How do I stow my roof tent?
How does the assembly work?
Gibt es eine Aufbau- und Montageanleitung online?
Du findest eine Aufbau- und Montageanleitung für die Dachzelte hier.
How is the roof tent maintained?
Are there spare parts?
What are your delivery times?
How do I get that on the roof?
What comes with a roof tent?
Welchen Abstand haben die Bodenschienen?
Der Abstand der Bodenschinen, also die Zeltboden mit Dachträger verbinden, beträgt 81 cm. Nur beim Sky sind es 61 cm.
How are the shipping costs made up?
Can I return my roof tent if I don't like it? How long is the cancellation period?
You are, of course, entitled to a statutory right of withdrawal. The cancellation period is 14 days.
Please contact us if you need to return a roof tent.
You will receive the information and the return label for the shipping company from us.
Please make sure to return the roof tent in the original packaging. This should be sent back upright and firmly strapped on a pallet.
Please note that roof tent returns are subject to a fee:
179€ within Germany
After we have received and checked your return, we will refund the purchase price minus the flat-rate shipping fee for the shipping costs incurred using the original method of payment.
All details on the right of withdrawal can be found here .